Frequently Asked Questions

  • Why is the destination folder empty?
    • Actually the folder is not empty. There are many versions of Windows 10. And they are not working stable still. Sometimes Windows File Explorer may not show the files and sometimes files can be shown but volume can be seen 0. To avoid this right click and refresh the file explorer. And the files should have been in the folder now.
  • Why there is no “Extract” option when i right clicked the archive?
    • Because UnRar Windows is not default application. Right click archive file, “Open with” later “Choose another app” and select UnRar Windows from the list. Be sure “Always use this app to open .xxx files” is checked.
  • Why app crashing suddenly?
    • This error occuring in 64 bit systems which has old Windows 10 versions. There are 2 solutions.
      • Solution 1: Right click in Desktop. Select “Display Settings”. In “Scale and Layout” section, change “Change the size of text, apps and other items” to 100% (it usually 125% for laptops).
      • Solution 2: Update Windows.
  • Why extracted files are broken?
    • Some encryption types does not support the password control. If password is incorrect, decryption will be fault. So make sure your password is correct.
  • Why does an error occur when Unrar Windows starts?
    • To avoid this please uninstall and reinstall the app from the store, sometimes updates may cause a problem.
  • How can I extract multi-parted archive?
    • Select all parts and extract it. Don’t select only part1.
  • Why the archive that I choose is getting disappeared?
    • Archive file may have been removed to another location or completely deleted. So be sure the archive file is existed in the same location.
  • Why the Unrar Windows app does not update?
    • Please make sure your device’s automatic update option is already on.
  • How can I learn how to use this app?
    • For the first usage click here. And there are tutorial vidoes here.